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Unique Office

Customer Service Officer German (m/v)

Unique Office | Flemish Brabant | Full-time

Published on Jobat.be 8 days ago

Our company is active in the multimedia branch and offers a wide range of multimedia products. We are located in Asse.


Customer Service Officer German (m/v)

Job description

- You are mainly responsible for the follow-up of the whole process from the moment of order receipt till final delivery at the customer. As such you are the key person linking all supply chain aspects, from forecasting to the final delivery – with a focus on customer service and including the direct order follow up with our main factories. 

  • You are also responsible for the claim management of your customers. 
  • You work closely together with the factories, warehouse, transport companies and other departments of PECE in order to provide excellent logistic service and information to your customers.

Profile

- You have at least a bachelor degree. A working experience in a planning or a customer services function, preferably in a multinational environment, is an advantage. In this respect you are familiar with the planning tools of ERP-packages, thorough understanding of MRP principles is an advantage (SAP and APO knowledge is an asset). 

  • Good communication is essential to be qualitative and efficient in your job. 
  • You are accurate, have an analytical mind and are precise. 
  • You are motivated, customer-minded and develop good professional relations. 
  • You are fluent in Dutch, English and German, which is necessary for your contacts with the factories and customers.


Offer

- You will be part of a prestigious multinational with a competitive brand image. 

  • You will work in a multicultural environment with nice atmosphere. 
  • The opportunity to further develop in your fields of expertise, with a competitive salary and fringe benefits. You have flexible working hours.


Interested?

Unique Asse Office - e-Mail: CVAsse@unique.be
Flemish Brabant

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Characteristics

Requirements

  • Professional bachelor (Higher Education Short Type)
  • English

Offer

  • Full-time

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