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Page Personnel Belgium

Customer Service Export

* Challenging export job
* French is a must

Via Page Personnel Belgium

Our customer is a very successful niche player exporting vehicles and vehicle parts from Antwerp, Belgium to all kind of places in Africa.

Customer Service Export

Job description

As a Customer Service Representative Export, based in Antwerp, you are the single point of contact for the customer and you facilitate the way they do business with the company across the different departments of the company.

  • Own full order life cycle

  • Work with the Forwarders to get goods exported in the correct way
  • Improve commercial position by developing close customer relationship
  • Follow-up payment behaviour of the customer and inform Sales Managers to ensure on-time payment

  • Administration in the ERP
  • Aim at full customer satisfaction

  • Receive and monitor complaints and assure prompt response to any customer request

Profile

As a Customer Service Representative Export youcorrrespond to following criteria:

  • Excellent knowledge of English, and Dutch spoken and written, good level of French is also required
  • Minimum business/commercial degree in higher education (min Bachelor level or equivalent)
  • Preferably 2 years of relevant logistics experience, starters with a good potential will also be considered
  • Excellent communication skills; written reporting, basic negotiation and customer contacts by telephone
  • Experience in working with ERP systems is an asset

  • Pro-active and stress resistant

Offer

This Customer Service Representative position is an opportunity to make the difference and contribute to the development of the company, as a part of a dynamic team.

This job is no longer available.
Antwerp & Port of Antwerp

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Characteristics

Requirements

  • Primary education
  • English, French

Offer

  • Interim
  • Full-time

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