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OfficeTeam Brussels

Customer Service Agent in Brussels

OfficeTeam is currently looking for a dynamic and cheerful Customer Service Agent (M/F) for a client located in Forest.

OfficeTeam Brussels | Brussels | Interim, Full-time

Published on Jobat.be 11 days ago

Our client is a very well-known e-commerce company.

Customer Service Agent in Brussels

Job description

As Customer Service Agent you will be responsible for the following tasks:

  • You will ensure a smooth, correct and professional handling of questions from the customers
  • You will do this by mail, live chat and telephone
  • You will give on a regular basis to the team an overview of the feedback the customers give about the sales and service
  • In short, you ensure that all customer demands are qualitatively monitored on the one hand, and you contribute to the further growth of our company on the other.

By applying to this position, you acknowledge that you have read and accept the following terms:

https://www.roberthalf.be/en/legal-information/privacy-statement

Profile

The requested qualifications for this Customer Service Agent position include:

  • You love helping people
  • You have a positive, cheerful personality
  • You have a perfect command of French, both orally and in writing, and you speak and write English
  • You have a hands-on mentality and you solve problems proactively
  • You are very structured and you have an eye for detail
  • You are a real team player but you can work autonomously as well
  • You are immune to stress and you can work with deadlines
  • You are familiar with Microsoft Office applications such as Excel, Word, etc.
  • You have excellent touch typing skills and you can type without errors

Offer

Our client offers:

  • A varied position and autonomy
  • A practical training in which you will get to know the client-oriented way of working
  • The opportunity to grow in a fast-growing e-commerce company
  • A young, dynamic and committed team
  • A full-time interim contract with option of a fixed-term contract
  • An attractive remuneration package

Interested in this challenging position of Customer Service Agent? Apply today!

Interested?

Robert Half Belgium
Robert Half Belgium

Avenue Louise, 235, 10th floor, 1050 Brussels
Brussels

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17 days left to apply

Characteristics

Requirements

  • Academic Bachelor
  • English

Offer

  • Interim
  • Full-time

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