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Page Personnel

Customer Service Aftersales

in Customer Service Aftersales you will work for a period of 6 months on an international market, being in charge of After Sales Service Coordination.

Page Personnel | Vilvoorde - Zaventem | Interim, Full-time

Published on Jobat.be 14 days ago

Our client is an international company located in Zaventem.

Customer Service Aftersales

Job description

The main responsibilities of the Customer Service Aftersales:

  • Responsible for aftersales activities on your own international market (in Spanish, French and English)
  • First contact with customers about technical support calls.
  • Logging cases for service calls.
  • Follow up for parts shipments.
  • Liaising with customers regarding service visits.
  • Follow up of installations with customers & Logistics.
  • Maintain close working relationships with various departments to provide overall feedback to customers/sales people.
  • Make travel arrangements for Field Service Engineers.
  • Coordinate Shows - EMEA Region when required.

Profile

The ideal candidate for Customer Service Aftersales:

  • you have a very good knowledge of Spanish, French and English
  • you have experience in a customer oriented position (min. around 3 years)
  • you can work independently on your own market
  • you have experience in working remotely (mail/phone) with your customers and other departments worldwide
  • you like to work for an international company with a multicultural atmosphere
  • you are strong at problem solving and you don't mind following up on clients with complaints/problems in aftersales

Offer

You will do a temporary replacement of 6 months for the Spanish, French and English speaking markets.

You will receive proper trainig on the systems used and the products of the company.

For this position you will receive a nice salary package with fringe benefits.

The company has its EMEA office in Zaventem.

Interested?

Page Personnel Belgium
Annabel Joris
+32 2 290 97 12
Bastion Tower Marsveldplein 5 Place du Champ de Mars 5 1050 Brussels
Vilvoorde - Zaventem

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46 days left to apply

Characteristics

Requirements

  • Secondary education
  • English, French, Spanish

Offer

  • Interim
  • Full-time

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