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Customer Manager

Our client is a Belgian start-up has been established in 2013 and currently, around 30 professionals are employed in this company.

Via Anonymous

Published on 11 days ago

Our client is a Belgian start-up has been established in 2013 and currently, around 30 professionals are employed in this company.

Our client offers a unique online/cloud dashboard solution designed for SME managers that facilitates the monitoring of financial and operational indicators for decision making.

Our client started the year 2016 with a fundraising of 2 million euros, made only from private investors. With this investment the startup plans to develop a distribution network with independent partners, both in Belgium and Luxembourg, the Netherlands, Switzerland and France.

2017 has been a very successful year, with client development and stability. The team has been very stable as well as my client created a great working atmosphere.

By the end of 2018, in Belgium, the headcount amounts will be 38 and new offices are currently being developed in Paris, Amsterdam and Gent.

By 2020, our client aims to become a reference in Europe in management solutions for SMEs with the objective to serve more than 10,000 customers on its online platform and is expecting to increase their staff in order to reach around 100 people on their headcount.

Customer Manager

Job description

As a Customer Manager/Business Analyst, you will be involved in the implementation of our cloud-based solution in different clients' environments and sectors. In this duty, you are able to assess current client situation, to analyze clients' needs and to propose ways of improvement through a use of software tool. You must enjoy spending time with clients to understand their problems, and find innovative solutions.
You will be involved in company product definitions. You will help to develop new ideas based on your industry experience and your contact with customers and prospects. You must possess a unique blend of business and be comfortable with new technologies.
You must be able to communicate with all areas of the company. You will work with the development team to define product requirements. You will give support to the sales and partners team in product positioning, key benefits, and presentation to customers and prospects.
You have a good leadership to coach less experimented consultants and to propose evolutions, improvements to the management.


  • Master degree with qualifying experience in financial statements, accounting, Audit, Financial analysis and management reporting are at the essence of the job
  • Knowledgeable in technology
  • Familiar with data analysis and modeling
  • Communication and writing skills
  • Analytical & Organized
  • Client oriented
  • Fluent in Dutch and good level in English or French
  • This position requires travel to customer sites.


Our client is offering you a very attractive salary with uncapped bonus scheme, a full sales package including a car, laptop, phone, insurances.

Our client is also giving you the opportunity to be part of an experimented team of businessmen that are investing a lot in order to make this start-up grow fast.


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28 days left to apply



  • Master (University or Higher Education Long Type)
  • English, French


  • Permanent
  • Full-time

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