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Ergon Recruitment Brussels

Claims Officer (FR-IT-ANG) in Brussels

Via Ergon Recruitment Brussels | Brussels | Full-time

Published on 3 days ago

For one of our clients, in the Insurance sector, we are looking for a Claims Officer (FR/IT/ENG).

Claims Officer (FR-IT-ANG) in Brussels

Job description

  • You will report to a Claims Coordinator and you will be part of the Claims department.
  • You will ensure the management and analysis of litigation files from/for clients.
  • You will control and apply the insurance terms that are linked to a proactive collection policy towards debtors.
  • You will investigate the problem, draw the necessary conclusions and formulate proposals for a solution.
  • You will constantly keep in touch and negotiate with insureds, debtors and brokers in the litigation file management. Furthermore, you will coordinate with your colleagues on the approach. You will also keep in touch with other operational departments (sales, risk acceptance and policy management) for the litigation file management.
  • You will ensure the administrative follow-up of the files in the central IT system.
  • Together with your colleagues, you will take care of the development and follow-up of a worldwide network of lawyers and collection agencies, if necessary.


  • You hold a bachelor's degree in finance & insurance, foreign trade, law (or any equivalent).
  • Mother tongue level in French. You show very good oral and written language skills in English and Italian.
  • You possibly have a first working experience, preferably in a debt-recovery agency.
  • You have an analytical and critical mind and you are capable of summarising information.
  • You are result-oriented and you show initiative.
  • You have good communication skills and an assertive attitude in finding solutions.
  • You like working autonomously but you also show team spirit.


  • A challenging career in a multilingual and international environment.
  • Continuous learning opportunities to develop your talent.
  • An attractive salary supplemented by a number of fringe benefits.
  • Belgian offices are located in the centre of Brussels, easily accessible by public transport.


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  • Professional bachelor (Higher Education Short Type)
  • English


  • Full-time

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