Our customer specializes in kitchenware for private and industrial use. Our advisor will receive calls from customers with questions regarding one or more products. These questions can range from administrative to technical or even culinary.
- You role is an advising one, you will offer effective and efficient solutions.
- You are in contact with customers and offer them tailored advice.
- You supply them with the correct answers or diagnosis when handling problems or questions.
- You strive for a qualitative follow up with an eye for speed, accuracy and efficiency.
- You show initiative when it comes to possible improvements of the processes in order to optimize customer satisfaction