Manpower
Manpower Business Solutions est expert sur le plan des solutions d'outsourcing professionnelles. Gérer les activités, les départements et les processus pour les sociétés, c'est notre branche. Notre travail créatif et précis, nous a permis de nous tailler une solide réputation dans les domaines de sales & administration, reception management & mailroom et technical services solutions. C'est pourquoi, nous sommes sans cesse à la recherche de nouveaux collègues pour notre équipe en croissance rapide. Nous aimons les professionnels entreprenants qui osent regarder de l'avant et n'ont pas peur d'innover. Des teamplayers chevronnés ayant un regard neuf sur les choses et étant attentifs au facteur le plus sensible de notre service : l'humain. Nous sommes effectivement une division de Manpower, l'un des plus grands prestataires de services HR au monde. Chez nous, vous entrez dans une organisation solide ayant des valeurs sans équivoque, une ambiance de travail ouverte à la dimension humaine et d'innombrables opportunités de carrière et possibilités de progression. Voilà ce que nous sommes. Voilà ce que nous faisons. What do you do?
Business Unit Manager RPO
Description de la fonction
Main tasks/responsibilities:
- Drive sales through (Strategic Key ) Client Management based on Client First Focus, by creating close alignment with our larger clients to ensure we are bringing them the best the ManpowerGroup has to offer
- Accountable for client management in region
- Maintain solution development, sourcing expertise and sales support capability.
- Accountable for operational efficiency, metrics and SLA management
- Representing RPO Centre of Excellence. Including sharing of regional best practices and stories, region specific input towards new product development and continuous process improvement feedback.
- Overall RPO performance delivery. To include the oversight of both regional and local delivery results, region metrics and successful client relationship management.
- Acting as the initial point of contact for global sales support for MP Belgium and working with local contacts to develop regionally consistent pricing for responses to RFP/RFI's.
- Acting as or assigning sales lead for regional deals, acting as regional point of collection for out of region sales activities:
Overseeing/designing regional delivery solutions for RPO engagements
- Acting as the Belgian SME/trainer for center and local R&S resources for RPO technology, Delivery Process Tools, Best Practices and Framework
- Develop and deploy tools and process to promote and facilitate RPO business: Market awareness, product management, sales tools and collateral, standards for sales support, provide executive sales lead for largest global opportunities, supporting SCM lead, escalation point for hub issues, knowledge management: Best practices, communication/development for RPO community.
- Provide RPO operations and delivery support to own region and maintain accountability for regional delivery of global deals.
- For RPO, use common technology and process
- Management of R&S team leaders en R&S teams (8 - 10 FTE)
Profil
- University calibre with at least 10 years of senior sales/account / R&S management experience, RPO background and proven experience within a service led environment, preferably in an international or pan-European context.
- Understand the diversity of markets and regional cultures, and can orchestrate closure of deals with country representatives.
- Ability to work in a matrix organisation, sometimes virtual, sometimes with local team.
- Self dependent and self motivating.
- Experience in introducing best practice, strategic processes within a multi-national organisation.
- Can demonstrate knowledge of process mapping, structured problem-solving, transitioning best practice and cross business collaboration.
- Engaging with, influencing and gaining buy-in from senior business leaders, so as to leverage and generate change.
- Pioneering, leading and championing major programmes based on best practice and process enhancement through employee engagement and local trainings.
- Languages: Fluent speaking & writing in Dutch – French – English ; German is a plus.
Offre
Working at Manpower is being part of a leading international firm and a reference in the global HR world.
We invest in your talent.
What do we do?
- A contract for an indefinite period with an attractive salary
- An annual bonus based on your performance
- A monthly net fee and meal vouchers
- A solid training from our HR Experts
- An interesting package of insurances
- A company car with a fuel card
- 32 holidays a year